Terms and Conditions

Terms and Conditions

My Pledge:

“As an artist who naturally cares for his reputation and depends upon continuous support from you; my patron; I shall take the utmost care to provide you with the highest service possible. Bellow mentioned stipulations are there only to protect me from unscrupulous individuals.”

Satisfaction guaranteed

In case of costumer’s dissatisfaction; herein, I promise to refund the amount in total - provided that the artwork isn’t damaged.

Requesting a replacement of a product or refund

All requests for replacement of products or refunds must be made within 7 days of order shipment.

On request of replacement, as per this policy, I will pay the postal charges to send a replacement item to you; but that is only when I receive back the previous order - which should be sent in a safe condition; at your cost (the client); and which is to be free of any damage. Once all previously mentioned stipulations are met the replacement order will be sent via reputed postal/ shipping agent.

In case of returning policy postal charges of re-sending the artwork back to me; through a reputable agent/ service provider; shall be paid for by the customer.

Damaged Merchandise

Notice of damaged merchandise must be submitted to me; in writing; through my contact page within 72 hours upon documented delivery date by the shipping courier. Damaged paintings may need to be picked up by postal/ shipping agents (e.g. FedEx) for inspection before refunds or replacements can be submitted. Please note that I am not to be held responsible for damage done to paintings after they have been delivered; because in that case the damage could be caused only by a third party or the customer.

Return policy pertains to all costumers domestic; living in India; and international.

Disclaimer

Elements within this Terms of Service policy are subject to change without notice and at the discretion of Nenad Zuza; the owner of this site. For this reason I encourage you to review these Terms and Conditions whenever you purchase products from me via my Web Site.